Privacy Policy

This policy explains how YOSOLVE ("we", "us"), which operates the YoSolve software platform, handles information.

Information we collect

Dealer information: name, business name, phone number, email address and login details provided when a dealer uses YoSolve. Vehicle information: details and photos of cars that dealers add. Customer and lead information: names, phone numbers and message content of people who contact a dealer through WhatsApp or whom the dealer records as a lead.

How we use information

We use it to provide the platform: storing vehicle inventory, showing and responding to WhatsApp enquiries, and managing leads. We also use it to support dealers and keep the service secure. We do not sell personal information.

Service providers

Supabase provides our backend database and authentication, and Supabase Storage holds car images. Meta WhatsApp Cloud API is used to send and receive WhatsApp messages, so those messages are also processed under Meta's own terms and privacy policy.

Dealer and customer data

Dealers decide what customer and lead information they enter into YoSolve and are responsible for having a lawful reason to hold it.

Retention and security

We keep information while an account is active or as needed to provide the service, and we use reasonable technical measures to protect it. No online system is completely secure.

Data deletion and your rights

You may ask us to access, correct or delete your data by emailing yosolveagency@gmail.com with the subject "Data deletion request" and the phone number or email linked to your data. We will respond within a reasonable time.

Changes and contact

We may update this policy and will change the date above when we do. Questions: yosolveagency@gmail.com, YOSOLVE, 20/403 Paschim Dattanagar, Bhonemal, Ichalkaranji Road, Ichalkaranji, Kolhapur, Maharashtra, 416115.